Billing & Insurance | Frequently Asked Questions (FAQs) (2024)

If you receive a bill from Labcorp, you may make a payment using one of the following methods:

  • Website: Visit the Bill Pay section, available 24 hours a day, 7 days a week.
  • Toll-free telephone number: Call the automated voice response system at 800-845-6167, available 24 hours a day, 7 days a week.
  • Mail: Send your payment to the address shown on your bill.
  • Patient service centers: You may make payments in person at any of our patient service centers.

Cash, money orders, personal checks, and all major credit cards are acceptable forms of payment. For online payments, we also offer several convenient payment methods, including PayPal, Google Pay and Apple Pay. Please remember to attach the stub from your bill when mailing in your payment. If paying by check, include your 8-digit invoice number on the check.

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Billing & Insurance | Frequently Asked Questions (FAQs) (2024)


What is the most important piece of the patient billing cycle? ›

The top step of the medical coding cycle is to collect the necessary insurance information to create an accurate claim. This includes everything from patient demographic, medical history and payment information to clinical details including the type of medical service rendered and the associated fees.

What questions should I ask about medical bills? ›

Here's where to start and what to ask for. Can I see an itemized bill? “It's estimated that about 60 percent of medical bills that are issued have errors,” says Greene, of Resolve. Always ask to see an itemized bill to make sure you're being charged correctly.

What are the three tasks of billing? ›

Billing Specialist responsibilities include:

Receiving and sorting incoming payments with attention to credibility. Managing the status of accounts and balances and identifying inconsistencies. Issuing bills, receipts and invoices.

How does insurance billing work? ›

You'll go to the appointment and afterwards, you'll get a bill and an explanation of benefits from your insurance company. You pay some costs at the appointment. If your healthcare provider has a co- pay, or if your plan has coinsurance, you'll pay those when you check-in for the appointment.

What are typical billing processes? ›

The process of billing involves creating and sending invoices to customers or clients for goods or services provided. It typically includes gathering all necessary information about the customer and the transaction, generating an invoice with the correct details, and sending it to the customer for payment.

What are the two most common types of medical billing? ›

In addition, the way a facility handles medical records and billing can also differ. For people interested in becoming a medical biller, it's crucial to recognize that different types of medical billing exist. Healthcare providers may follow two types of medical billing: institutional and professional.

What does Embcc stand for? ›

Emergency Medicine Billing & Coding Company.

What should I know about medical billing? ›

Billing involves creating bills, also known as claims, to send to health insurance companies or patients. If a patient has health insurance, a medical biller sends claims to the insurance company. In this case, the insurance company will compensate the healthcare provider.

Are medical bills covered under Hipaa? ›

Although many people know that HIPAA protections apply to medical records and details about health care services, they may not realize that HIPAA also applies to payment-related information. The short answer to the question, “Is billing information protected under HIPAA?” is yes, it is.

What are three consequences that can happen from inaccurate medical coding or billing? ›

Inaccurate coding and billing can have far-reaching consequences for healthcare providers. These pitfalls can result in financial losses, legal matters, loss of reputation, potential audits and investigations, strained provider-patient relationships, and compromised quality of care.

What are three main types of healthcare services billing methods? ›

So, throughout this article, we'll be taking a look at the three most common types of medical billing systems that are used by healthcare organizations across the country: open, closed, and isolated.


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