Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (2024)

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Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (3)

Community Beginner ,

/t5/premiere-pro-discussions/video-imported-into-rush-and-premier-pro-has-distorted-low-horror-audio-audio-not-working/td-p/14700595 Jun 24, 2024 Jun 24, 2024

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on android Adobe Rush and Windows 10 Premier Pro - I have a youtube or facebook video downloaded and the video plays fine in VLC and Samsung photos, but when added to Rush or Premier Pro it sounds like a horror movied - super low and slow and the video plays fine...

is it not understanding the FB /YT compression? is there some ad on that could make premier pro know what a video is the same way VLC does?

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Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (4)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (5) 1 Pinned Reply

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (6) Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (7)

    Adobe Employee , Jun 25, 2024 Jun 25, 2024

    Bruce Bullis Adobe Employee , Jun 25, 2024 Jun 25, 2024

    Glad you found a way to make them work.
    The .mp4 file format is a 'wrapper' that can hold a bazillion different compression types, some of which Adobe products do not natively understand.

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (9) 4 Replies 4

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (12)

    LEGEND ,

    /t5/premiere-pro-discussions/video-imported-into-rush-and-premier-pro-has-distorted-low-horror-audio-audio-not-working/m-p/14700840#M511224 Jun 24, 2024 Jun 24, 2024

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    This is often due to low frequency or highly compressed audio. Someone posted audio data for a file that wasn't playing well and the audio was only around 22.1Khz.

    Changing that to at least 44.1Khz would be an improvement.

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (13)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (14)

    Ben-Gee AUTHOR

    Community Beginner ,

    /t5/premiere-pro-discussions/video-imported-into-rush-and-premier-pro-has-distorted-low-horror-audio-audio-not-working/m-p/14700931#M511225 Jun 24, 2024 Jun 24, 2024

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    I opened the mp4 file in VLC and converted it to MP4 and now it works... adobe audition opened the video audio also with audio distortion error......

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (15)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (16) Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (17)

    Adobe Employee ,

    /t5/premiere-pro-discussions/video-imported-into-rush-and-premier-pro-has-distorted-low-horror-audio-audio-not-working/m-p/14701864#M511226 Jun 25, 2024 Jun 25, 2024

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    Glad you found a way to make them work.
    The .mp4 file format is a 'wrapper' that can hold a bazillion different compression types, some of which Adobe products do not natively understand.

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (19)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (20)

    LEGEND ,

    /t5/premiere-pro-discussions/video-imported-into-rush-and-premier-pro-has-distorted-low-horror-audio-audio-not-working/m-p/14701867#M511227 Jun 25, 2024 Jun 25, 2024

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    I wonder what the original codec was ... hmmm.

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (21)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (22)

    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (23)

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    Re: Video imported into Rush and Premier Pro has distorted low horror audio - audio not working - Status changed to: Fixed (2024)

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